Privacy Policy

Effective as of: 05.09.2024

Introduction

We (“we”, “us”, “our”) take the protection of the data of users (“users” or “you”) of our website and/or mobile app (the “Website” or the “Mobile App”) very seriously and are committed to protecting the information that users provide to us in connection with the use of our Website and/or Mobile App (together: “digital assets”). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the “Services”) when you access the Services via your devices.

Please read the privacy policy carefully and ensure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must cease using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any changes thereto.

This privacy policy will inform you about:

How we collect data
What data we collect
Why we collect this data
With whom we share the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors
Updates or changes to this policy

What data do we collect?

We may collect the following types of data:

Non-identifiable and non-identifying information provided during the registration process or collected via the use of our services (“non-personal data”). This data does not allow conclusions about the identity of the user. It mainly includes technical and aggregated usage information.
Individually identifiable information, i.e., information that identifies you or could be reasonably used to identify you (“personal data”). This may include name, email address, physical address, phone number, IP address, and more. When we combine personal with non-personal data, we treat all such data as personal data.

How do we collect data?

We collect data through the following means:

Automatically, when you use our services or visit our digital assets. This includes session and usage data.
Directly from you, when you contact us (e.g. via email or contact form).
From third-party sources, where permitted.
Through social logins, such as Google or Facebook.

Why do we collect this data?

We use your data for the following purposes:

To provide and operate our services
To develop, customize, and improve our services
To respond to inquiries and provide support
To analyze usage and performance patterns
For internal research and statistical purposes
To improve data security and prevent fraud
To investigate and enforce our terms and legal compliance
To send updates, promotional content, or service-related communications. (You may opt out of marketing emails via the unsubscribe link.)

With whom do we share your data?

We may share your data with service providers as needed to operate our services (e.g., hosting, technical support).

We may also disclose data under the following circumstances:

To investigate or prevent illegal activities
To assert or defend our legal rights
To protect our property, users, or the public
In case of a business transfer or restructuring
To authorized third-party service providers (e.g. cloud platforms)
To improve the user experience jointly with third-party providers

Please note: Our services may include public interactions (e.g., commenting, chatting). Content you share in these areas can be seen, stored, and used by others. We advise not posting anything you wish to keep private. Even after deletion, copies of content may remain cached, archived, or saved by others.

Cookies and similar technologies

We and authorized third parties may use cookies, web beacons, pixels, scripts, and similar technologies to improve navigation, monitor performance, and provide personalized experiences.

We may show ads that are tailored to your browsing behavior and may use third-party ad networks and analytics tools.

These third-party tools are subject to their own privacy policies.

Where do we store the data?

Non-personal data may be stored globally, depending on the location of our providers and infrastructure.

Personal data may be stored and processed in the United States, Ireland, South Korea, Taiwan, Israel, or other jurisdictions as required for service provision or legal obligations.

How long do we retain the data?

We retain collected data as long as needed to provide our services, fulfill legal or contractual obligations, resolve disputes, and enforce agreements.

We may correct, complete, or delete inaccurate or incomplete data at our discretion.

How do we protect your data?

Our hosting provider supplies the online platform that allows us to offer you our services. Your data may be stored through its data storage, databases, and general applications. These are hosted on secure servers protected by a firewall, with HTTPS access to most areas of the service.

Despite all measures taken by us and our hosting provider, we cannot guarantee absolute security for any data you upload, publish, or share with us or others.

We therefore recommend using strong passwords and avoiding the transmission of confidential information that could cause significant harm if disclosed. Since email and messaging are not considered secure communication channels, please avoid using them to share sensitive data.

How We Handle Data from Minors

Our services are not intended for users who have not yet reached the legal age of majority. We do not knowingly collect data from children. If you are under the legal age, you should not download or use our services, nor provide us with any personal information.

We reserve the right to request proof of age at any time to verify whether minors are using our services. If we become aware that a minor is using our services, we may block that user’s access and terminate their use of the services. We also reserve the right to delete any data we may have stored about that user. If you believe that a minor has shared data with us, please contact us using the information provided below.

We use your personal data only for the purposes outlined in this privacy policy and only when we believe that:

the use of your personal data is necessary to perform or enter into a contract (e.g., to provide the services themselves or to offer customer or technical support);
the use of your personal data is necessary to comply with legal or regulatory obligations; or
the use of your personal data is necessary to support our legitimate business interests (provided that such use is always conducted in a proportionate manner and with respect for your privacy rights).

If you reside in the European Union, you are entitled to:

Request confirmation as to whether we process personal data about you, and to access the personal data we store about you along with certain additional information;
Request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format;
Request correction of inaccurate personal data stored by us;
Request deletion of your personal data;
Object to the processing of your personal data by us;
Request that the processing of your personal data be restricted; or
Lodge a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to our own legitimate interests or legal requirements. If you have general questions about the personal data we collect and how we use it, please contact us using the details below.

As part of providing our services, we may transfer data to affiliated companies or other third parties across borders and from your jurisdiction to other countries or jurisdictions around the world. By using our services, you consent to the transfer of your data outside of the European Economic Area (EEA).

If you are located in the EEA, your personal data will only be transferred to locations outside of the EEA if we are satisfied that an adequate or comparable level of data protection is in place. We will take appropriate steps to ensure that we have suitable contractual arrangements in place with any third parties involved in such transfers. These arrangements are intended to ensure that adequate safeguards are implemented to minimize the risk of unauthorized use, alteration, deletion, loss, or theft of your personal data and that such third parties act in compliance with applicable laws at all times.

Rights Under the California Consumer Privacy Act (CCPA)

If you use our services as a resident of California, you may have the right under the California Consumer Privacy Act (CCPA) to request access to and deletion of your personal data.

To exercise your right to access or delete your personal data, please refer to the Contact section below for instructions on how to get in touch with us.

We do not sell users’ personal data for any of the purposes or intentions outlined under the CCPA.

Users of our services who are California residents and under the age of 18 may request the removal of content they have publicly posted by emailing us at the address provided in the Contact section below. Such requests must be clearly labeled "California Removal Request." All requests must include a description of the specific content to be removed and sufficient information for us to locate the content. We will not process improperly labeled or incomplete requests and may not be able to respond if adequate details are not provided.

Please note that a request for removal does not guarantee complete or comprehensive deletion of the content. For example, content you have posted may be re-shared or reposted by other users or third parties beyond our control.

Updates or Changes to the Privacy Policy

We may update or modify this privacy policy at our sole discretion from time to time. The version posted on our website is always the current one (see “Effective as of” date). We encourage you to regularly review this policy for changes.

If significant changes are made, we will post a notice on our website to inform you. Your continued use of our services after any changes have been announced and published constitutes your acceptance of those changes and your agreement to be bound by the updated terms of the privacy policy.

Contact

If you have questions about our services or the use of your data, please contact:

Name: Manteio GmbH

Adress: Hauptstrasse 10, 3524 Koppigen, Schweiz

E-Mail: info@manteio.ch

Disclaimer

The information contained in this policy does not constitute legal advice and should not be relied upon as such. Specific legal requirements regarding terminology and policy may vary from state to state and/or between jurisdictions. As stated in our Terms of Use, it is your responsibility to ensure that your use of the services is lawful and compliant with the applicable laws and regulations in your jurisdiction.